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Terms and Conditions

Acceptance - ALL SALES ARE SUBJECT TO AND EXPRESSLY CONDITIONED UPON THE TERMS AND CONDITIONS CONTAINED HEREIN, AND UPON CUSTOMER'S ASSENT THERETO. THE TERMS AND CONDITIONS CONTAINED HEREIN WILL BE CONTROLLING, AND ANY ADDITIONAL AND/OR INCONSISTENT TERMS AND CONDITIONS SET FORTH IN ANY ACKNOWLEDGMENT, PURCHASE ORDER, OR ACCEPTANCE DOCUMENTS REQUESTED FROM AND/OR PROVIDED BY CUSTOMER ARE EXPRESSLY REJECTED. NO VARIATION OF THESE TERMS AND CONDITIONS WILL BE BINDING UPON LAB CHEMICAL SUPPLY UNLESS AGREED TO IN WRITING AND SIGNED BY AN OFFICER OR OTHER AUTHORIZED REPRESENTATIVE OF LAB CHEMICAL SUPPLY

Purchaser’s Responsibility - It is the sole responsibility of the purchaser/user to know and comply with all applicable local, state, federal and/or international regulations.

Specifications - Product specifications are subject to change without prior notice.

Risk of loss - All items purchased from Lab Chemical Supply are made pursuant to a shipment contract. THIS MEANS THAT THE RISK OF LOSS AND TITLE FOR SUCH ITEMS PASS TO YOU UPON OUR DELIVERY TO THE CARRIER.

Delivery - Title of all Products shall transfer to Customer upon delivery of such Products to the carrier. Shipping and handling fees, special packaging materials (e.g., blue ice), carrier surcharges (including fuel surcharges) and hazardous material fees imposed by government regulation may be added separately to the invoice.

Damaged Shipments - Please inspect your Lab Chemical Supply shipment upon receipt. If any external damage is noticed, accept the shipment only after the driver has noted the damage on both his and your copies of the delivery receipt and you have requested an inspection by the carrier. Keep all containers and packing material for inspection. If, upon opening a shipment, you find a shortage or damage, you must request inspection by the carrier within the carriers time frame of delivery or you will relinquish your right to make a claim. Lab Chemical Supply reserves the right to repair a damaged product, where applicable, before replacement or credit is determined. Lab Chemical Supply requires time-stamped photos of all damages upon receipt of all items and packages.

Method of Shipment: We generally ship via FedEx. However, we reserve the right to change this method for certain items which, when required by regulations, cannot be shipped safely by FedEx. We make every possible effort to minimize shipping costs.

MSDS: Material Safety Data Sheets (MSDS) are available to all customers. For additional MSDS information please fill out the MSDS Request form on the website or call us during our business hours.

Payment - Master Card, Visa, American Express and Discover are accepted. Certified Funds, Money Orders, Wire-Transfers and Purchase Order terms may be subject to a credit check and are only accepted after a business relationship has been established and honorably upheld by the purchaser or by previous arrangements made with an authorized representative of Lab Chemical Supply.

Shipping Address - Due to the current chargeback policies of Visa, Mastercard, American Express and Discover, our company policy requires all shipping addresses to be verified upon order placement. Addresses may not be changed through our company or through any carrier once the verification is complete. Shipments will be delivered as addressed only and are not eligible to be held at carrier facilities. 

Product Descriptions - Lab Chemical Supply attempts to be as accurate as possible. However, Lab Chemical Supply does not warrant that product descriptions or other content of any Lab Chemical Supply Service is accurate, complete, reliable, current, or error-free. If a product offered by Lab Chemical Supply itself is not as described, your sole remedy is to return it in unused condition.

Sales Tax - Sales taxes where applicable (local, state or federal) will be added to the invoice price. Sales Tax Exemption Certificates must be emailed to our office at the following email address: [email protected]

Export Controls - Products purchased or received under this Agreement are subject to export control laws, restrictions, regulations and orders of the United States. Customer agrees to comply with all applicable export laws, restrictions and regulations of the United States or foreign agencies or authorities, and shall not export, or transfer for the purpose of re-export, any Product to any prohibited or embargoed country or to any denied, blocked, or designated person or entity as mentioned in any such United States or foreign law or regulation. Customer represents and warrants that it is not on the Denied Persons, Specially Designated Nationals or Debarred Persons List and is not otherwise prohibited by law from purchasing the Products or services hereunder. Customer shall be responsible to obtain any license to export, re-export or import as may be required.

PRODUCT RETURN POLICY

(a) All returns must be authorized by Lab Chemical Supply in order to insure proper credit and must be requested within 30 days of purchase.

NOTE: All returns are subject to a minimum 15% restocking charge. For returns not due to Lab Chemical Supply error, customer is responsible for all transportation fees related to the returned product. To ensure proper credit, each Product return must include the following information:

  • Customer Name and Address
  • Purchase Order Number
  • Lab Chemical Supply Shipping Order Number
  • Date of Invoice o Catalog Number of Returned Item(s)
  • Lab Chemical Supply Return Authorization Number
  • Reason for Return

(b) Products not authorized for return include: Products not in completely resalable condition (including Products with damaged, missing or defaced labeling or packaging)

  • Chemicals, reagents, diagnostics, sterile or any controlled products (unless products do not meet specification)
  • Laboratory apparatus or instruments that have been used or are without the original packaging, labeling and operating manuals.
  • Refrigerated products or other perishables
  • Products which are not inventoried by Lab Chemical Supply and are not able to be returned to the manufacturer
  • Products purchased on a Special Order Basis
  • Products not purchased from Lab Chemical Supply
  • Products with an expired shelf life or an expiration date too short for resale
  • Discontinued products

(c) Each return shipment of hazardous materials must be packed and labelled in accordance with applicable regulations applying to transportation of hazardous materials. Shipping documents must also meet applicable transportation regulations. When necessary, Customer shall include with each return shipment of equipment, a certification from an authorized representative of the company that the equipment was properly decontaminated in accordance with current regulations and other recommended guidelines. The product should be shipped to the indicated service center and the transportation charges prepaid. To ensure prompt handling, the return authorization number should be placed on the outside of the package.

MISCELLANEOUS

Authority to Enter Into Agreement - Each party represents and warrants that it is authorized to enter into this Agreement and that in so doing it is not in violation of the terms or conditions of any contract or other agreement to which it may be a party.

Ship Time - In-Stock items may ship same day if placed before 12 p.m. CST. All requests for expedited shipping must be placed over the phone and before 11 a.m. CST. Lab Chemical Supply does not guarantee same day shipping. If you would like to inquire about a lead time please contact our office at 877-445-2537.